Effective Date: 26 April 2025

At Pinkdolfin Design, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pinkdolfindesign.com, engage with our services, or purchase our digital products. We are committed to ensuring that your data is handled with integrity, confidentiality, and in compliance with applicable laws, including Shariah-compliant ethical standards.

1. Who We Are

Pinkdolfin Design is a online-based boutique website design and branding studio in Brunei Darussalam. We specialise in creating aesthetic, modern, and purposeful digital experiences, offering both website design services and digital products. This website is owned and operated by Pinkdolfin Design.

For inquiries, contact us at:

📩 Email: [email protected]
🌐 Website: https://pinkdolfindesign.com

2. Information We Collect

We collect personal and non-personal data to provide, improve, and secure our services.

Information You Provide to Us:

• Name and contact information (email address, phone number)
• Billing and shipping information (for product purchases)
• Project-related information (via intake forms, questionnaires)
• Communication data (emails, support requests, inquiries)

Automatically Collected Data:

• To respond to your inquiries and requests
• To deliver our services and digital products
• To process transactions and send order confirmations
• To send newsletters, updates, and promotional content (only with your consent)
• To improve user experience, website functionality, and customer support
• To comply with legal, financial, and ethical obligations

4. Cookies and Tracking Technologies

We use cookies to provide a more personalized and seamless experience. Cookies help us:

• Remember your preferences
• Analyse site traffic and behaviour
• Improve our marketing strategies

You may disable cookies through your browser settings. However, some features of the site may not function properly without them.

5. Sharing of Information

We value your trust and will never sell or rent your personal data.

We only share your data with:

• Service providers (e.g., payment processors, analytics tools) for operational purposes
• Legal authorities, when required by law or necessary to protect our rights
• Collaborators (e.g., outsourced professionals) only when essential for delivering services, and with confidentiality agreements in place

6. Data Storage and Security

Your data is stored securely using trusted platforms with encryption and access control. While no system is 100% secure, we take reasonable steps to protect your data from unauthorized access, misuse, or loss.

7. Your Rights and Choices

You have the right to:

• Request access to or correction of your data
• Opt out of promotional communications at any time
• Request deletion of your data, where applicable
• Withdraw consent (for example, unsubscribe from emails)

Please email us at [email protected] for any data-related requests.

8. Email Marketing and Communications

By subscribing to our email list or purchasing our services/products, you may receive communications related to our services, promotions, and updates. You can opt out at any time by clicking “Unsubscribe” at the bottom of any email or contacting us directly.

We respect your inbox and promise not to spam.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from anyone under this age. If we become aware that we have collected data from a child without verification of parental consent, we will delete it promptly.

10. Shariah-Compliant Ethical Conduct

Pinkdolfin Design operates in alignment with Islamic ethical principles. We uphold transparency, respect, and honesty in all transactions and client relationships. Any use of your data that contradicts these principles is strictly avoided.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content or privacy practices of such websites. Please review their policies before engaging with them.

12. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal obligations. The revised policy will be posted on this page with the updated “Effective Date” above. We encourage you to review it periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:

📩 Email: [email protected]
📍 Location: Brunei Darussalam

Thank you for trusting Pinkdolfin Design.
Your privacy, safety, and trust matter to us.